Privacy Policy
How Canadian Financial Access Program collects, uses and protects your personal information.
1. Introduction
Canadian Financial Access Program ("we", "us", "our") is committed to protecting the privacy of visitors and clients. This Privacy Policy explains what personal data we collect, why we collect it, and how we handle it when you use our website and services.
2. Information We Collect
- Identity data - name, date of birth, government-issued identification for onboarding and KYC/AML compliance.
- Contact data - email address, phone number, postal address.
- Financial data - payment details, transaction history, source-of-funds information.
- Technical data - Browser identification, IP address, device indicators, tracking pixels and behavioural analytics.
3. How We Use Your Data
- To verify identity and comply with regulatory obligations.
- To provide, maintain and improve our platform and services.
- To facilitate transaction processing and identify potentially fraudulent transactions.
- To communicate with you regarding your account, updates and support requests.
- To deliver promotional content following your opt-in agreement (you may withdraw consent at any moment).
4. Legal Basis
We process personal data pursuant to one or more valid justifications: contractual necessity, statutory compliance, our business interests, or your express permission.
5. Sharing and Disclosure
We may share personal data with regulated payment providers, KYC/AML verification partners, cloud infrastructure providers, professional advisors, and competent authorities where required by law. We do not sell personal data.
6. International Transfers
If personal data is moved across territorial boundaries, we implement suitable protections, such as model contractual terms.
7. Data Retention
We maintain personal data throughout the duration required to deliver services and meet legal, audit and statutory obligations - usually not less than five years following account termination.
8. Your Rights
Subject to applicable law, you may request access, correction, deletion, restriction or portability of your personal data, and you may object to certain processing. To exercise these rights, contact us via the address below.
9. Cookies
We employ necessary and usage-tracking cookies to maintain site functionality and analyse user behaviour. Your browser preferences allow you to adjust cookie settings.
10. Security
We employ procedural, technological and environmental controls to defend personal data from unlawful access, unauthorised sharing, modification or loss. Perfect security cannot be assured, and complete protection cannot be promised.
11. Changes
This Policy may be modified periodically. The current version will remain accessible here with the modification date indicated.
12. Contact
For privacy questions or to exercise your rights, contact the Canadian Financial Access Program Data Protection team via our contact page.